IT Sourcing Europe reveals some of the key findings of the UK IT Outsourcing and In-House Software Development survey 2011.
IT Sourcing Europe has recently finished the UK ITO and In-House Software Development Survey 2011, conducted in the frames of the All-European research. The survey was conducted online in March – April 2011 and completed by the 729 UK companies of different sizes and industry sectors. The ratio of outsourcing to non-outsourcing companies participating in the survey was 46.9% to 53.1%.
The survey allows benchmarking the following trends at the UK ITO market in 1Q 2011:
- The vast majority of the outsourcing companies in the UK – 57.8% – are less than 50 in headcount (up 22.8% from 2010)
- 50% of the UK companies outsource IT and/or software development projects valued at EUR 0-49K (up 18% from 2010)
- 53% of the companies single-source their solutions (i.e. partner with a single ITO service provider)
- 30.5% of the UK outsourcers transfer their software development nearshore (up 8% from 2010), 26.8% – within the United Kingdom (up 7.5% from 2010) and 20.5% – offshore (down 4.5% from 2010)
- Most of the UK outsourcers – 41% – partner with their ITO services providers via the Own Team Model (also referred to as a Dedicated/Managed Team), which is up 11% from 2010. A Fixed Price project remains the second most popular outsourcing model used by almost 40% of the outsourcers (up 2% from 2010), and the Offshore/Nearshore Dedicated Center is the third most popular engagement model in the UK used by 25.7% of companies (down 3% from 2010).
- 62.3% of the UK companies outsource Web solutions (up 33% from 2010), 31.9% of the companies outsource Enterprise development (down 2% from 2010), and 29% – Mobile computing (up 13.5% from 2010). Almost 16% of the companies do cloud-sourcing, which is up 7% from 2010.
- 66% of the UK companies use outsourcing to reduce their operating costs and 44% – as a response to the shortage of domestic IT talent
- 75% of the UK IT outsourcers rate the availability of the advanced English language skills and 69% – the available IT talent/resource pool as the most important criteria in the choice of the ITO destination
- The top three ITO partner selection criteria in the United Kingdom are: sound experience in similar projects (58.3%), positive references from peer companies (51.4%) and successful pilot project completion (51.4%)
More outsourcing trends will be available in the UK IT Outsourcing Intelligence Report 2011 to be published in May 2011.